Faulty/Unwanted Goods: If you are not completely satisfied with your purchase, provided the goods are returned within 28 days, are in their original packing and in a saleable condition, we will issue an immediate refund.

Please email us if you wish to return goods.

Whilst in a perfect world things would never go wrong. We are (thankfully) very much still a "People" business and should you have matter for concern or complaint, please, please, please contact us as soon as possible. We pride ourselves on our customer service and will look to resolve any issue as quickly as we can.

Our contact number for UK customers is 0844 659 0990

Our contact number for International customers is 0044 1206 216900

Our e-mail is thegearshop@lookers.co.uk